FAQ | Sustainable Family Fashion – OOMAÉ
About OOMAE
OOMAE was created by parents looking for clothes they could truly trust. What we offer is what we use for our own family — nothing more, nothing less.
OOMAE stands for conscious choices, protection and trust. We exist to make the safest choice the easiest choice for families.
Production & Sustainability
Yes. We produce each piece only when it is ordered. This helps us avoid overproduction, reduce waste and focus on quality instead of speed.
Because the planet doesn’t need more excess. Producing only what is needed allows us to stay aligned with our values and reduce unnecessary environmental impact.
Shipping
As each piece is made only after you place your order, delivery usually takes Estimated delivery: EU 2–6 days / Worldwide 5–15 days, depending on your location. We believe conscious choices are worth the wait.
Yes, we ship internationally. Estimated delivery: Worldwide 5-15 days. Shipping options and delivery times are shown at checkout based on your country.
Returns & Care
We offer easy and stress-free returns. If something isn’t right, we’ll help you find the best solution. Please refer to our Returns Policy for full details.
Wash with cold or lukewarm water (max. 30°C) to protect the fibers. Use mild detergent and avoid high temperatures when drying or ironing. This helps preserve softness and shape over time.